Privacy Policy

Last updated: 7/11/2025

Introduction
At UZA Bidhaa, we take your privacy seriously. This policy describes how we collect, use, share, and protect your personal information as you use our marketplace, messaging, and payment features.

Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (including phone number and email)
  • Phone number (for OTP verification and to display to buyers/sellers for contact)
  • Email address
  • Location information
  • Payment information (processed securely through Paystack)
  • Profile pictures and item images
  • Messages and chat content between buyers and sellers
  • Device and usage information (for security and analytics)

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process transactions and payments securely
  • Send you notifications about your account, items, and transactions
  • Facilitate communication between buyers and sellers (including displaying your phone number to other users for contact)
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Improve our services and user experience

Data Sharing & Off-Platform Risks

Your phone number may be displayed to other users to facilitate direct communication. For your safety, we strongly recommend that all payments and transactions be completed through the Uza Bidhaa platform. We are not responsible for any losses or issues arising from off-platform payments or direct arrangements made via chat or phone.

We do not sell your personal information. We may share your data with trusted third-party service providers (such as payment processors and OTP verification services) only as necessary to provide our services.

Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data storage using Prisma and PostgreSQL
  • Encrypted communication using HTTPS
  • Secure payment processing through Paystack
  • Regular security audits and updates

Third-Party Services

We use the following third-party services:

  • Paystack for payment processing
  • UploadThing for file storage
  • Firebase for phone OTP verification
  • NextAuth.js for authentication

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@uzabidhaa.com